MoEngage experienced a minor incident on September 29, 2023 affecting One-time & Periodic Campaigns - Flows and Event Triggered Campaigns and Flows, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
One-time & Periodic Campaigns - FlowsEvent Triggered Campaigns and Flows
Update timeline
- monitoring Sep 29, 2023, 05:59 AM UTC
We are experiencing a delay of 2-3 hours in processing Flows due to an underlying infrastructure degradation. We are working to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to [email protected] in case of any queries. Thanks, Team MoEngage
- resolved Sep 29, 2023, 08:57 AM UTC
All the flows are processing right now with in SLA.