MoEngage incident

DC01 - Degradation on Data Processing and Campaigns Processing

Minor Resolved View vendor source →

MoEngage experienced a minor incident on July 2, 2024 affecting Data Processing and One-time & Periodic Campaigns - Mobile Push & Web Push and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 07:02 PM UTC
Resolved
Jul 02, 2024, 07:55 PM UTC
Duration
52m
Detected by Pingoru
Jul 02, 2024, 07:02 PM UTC

Affected components

Data ProcessingOne-time & Periodic Campaigns - Mobile Push & Web PushOne-time & Periodic Campaigns - EmailOne-time & Periodic Campaigns - SMSOne-time & Periodic Campaigns - ConnectorsOne-time & Periodic Campaigns - FlowsData APIs

Update timeline

  1. investigating Jul 02, 2024, 07:02 PM UTC

    We are experiencing few issues affecting data processing and campaigns processing . We are investigating the issue on priority Regret the inconvenience

  2. monitoring Jul 02, 2024, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2024, 07:55 PM UTC

    The incident is resolved now , we will continue to monitor