MoEngage experienced a minor incident on October 25, 2024 affecting Campaign Stats, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Campaign Stats
Update timeline
- identified Oct 25, 2024, 04:57 PM UTC
We are currently encountering performance issues in the underlying infrastructure related to the Campaign Statistics contained within Dashboard 01. Due to this, there may be a potential delay of around 2 hours in the update of statistics for your ongoing campaigns. Rest assured, we have pinpointed the problem and are actively working on rectifying it in the swiftest manner possible. We appreciate your patience and understanding in this matter.
- resolved Oct 25, 2024, 08:24 PM UTC
This incident has been resolved.