MoEngage incident
Dashboard-04 – Campaign Engagement Statistics Delayed
Resolved after 2 hours 25 minutes, affecting Campaign Stats, on October 28, 2026.
We experienced degraded performance while processing Campaign Engagement statistics, including impressions, opens, clicks, and likes. The issue has been resolved, and we are actively monitoring the system. However, delays of more than 30 minutes may continue for some time as processing returns to normal. Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.
Affected components
Update timeline
- monitoring Oct 28, 2026, 08:06 AM UTC
We experienced degraded performance while processing Campaign Engagement statistics, including impressions, opens, clicks, and likes. The issue has been resolved, and we are actively monitoring the system. However, delays of more than 30 minutes may continue for some time as processing returns to normal. Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.
- resolved Oct 28, 2026, 10:31 AM UTC
This incident has been resolved.
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