Modica Group incident
International messaging connectivity issue (messages New Zealand, Australia, Dominican Republic, and North America are not affected)
Ongoing since 01:39 PM UTC, affecting Rest of the World.
We are currently experiencing issue delivering messages to many international destinations. We have contacted our connectivity partner's support team who are working towards a resolution. Messages to International mobile numbers will be queued within OMNI and these will be reprocessed automatically. Connectivity issues started at approximately 01:42 27/10/2026 NZDT (12:42 26/10/2026 UTC). We will post again as soon as we have more information. Regards, Modica Support Team [email protected]
Affected components
Update timeline
- investigating Oct 26, 2026, 01:39 PM UTC
We are currently experiencing issue delivering messages to many international destinations. We have contacted our connectivity partner's support team who are working towards a resolution. Messages to International mobile numbers will be queued within OMNI and these will be reprocessed automatically. Connectivity issues started at approximately 01:42 27/10/2026 NZDT (12:42 26/10/2026 UTC). We will post again as soon as we have more information. Regards, Modica Support Team [email protected]
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