Resolved after 5 hours 20 minutes, affecting New Zealand, on November 3, 2024.
This incident has now been resolved, submission error rates have returned to normal. If you require any further information please reach out to: [email protected]
Affected components
Update timeline
- investigating Nov 03, 2024, 01:40 AM UTC
We are currently experiencing an increase in the number of SMS errors returned by 2Degrees on submission. We are in contact with their support team who are investigating the issue. We will update when we have more information to share.
- monitoring Nov 03, 2024, 05:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2024, 07:01 AM UTC
This incident has now been resolved, submission error rates have returned to normal. If you require any further information please reach out to: [email protected]
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