Resolved after 1 hour, affecting Campaign Manager, on December 12, 2024.
We are pleased to inform customers that the csv upload issue affecting Campaign Manager has been resolved. Users can once again upload csv's to create new Lists in Campaign Manager in the Lists tab or when creating a quick campaign. If you require further information, please contact our support team. Regards, Modica Support Team [email protected]
Affected components
Update timeline
- investigating Dec 12, 2024, 12:33 AM UTC
We are aware of an issue with our Campaign Manager service. Customers are currently unable to upload new lists via the csv upload option, existing lists can still be used to create a new campaign. We are investigating and a further update will be posted in 30 minutes. Regards, Modica Support Team [email protected]
- identified Dec 12, 2024, 01:05 AM UTC
Our technical teams have been investigating the issue, and we believe we have identified the cause and are working to resolve it. A further update will be posted within 30 minutes. Regards, Modica Support Team [email protected]
- resolved Dec 12, 2024, 01:34 AM UTC
We are pleased to inform customers that the csv upload issue affecting Campaign Manager has been resolved. Users can once again upload csv's to create new Lists in Campaign Manager in the Lists tab or when creating a quick campaign. If you require further information, please contact our support team. Regards, Modica Support Team [email protected]
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