Resolved after 4 hours 12 minutes, affecting Dominican Republic, on January 10, 2025.
The connection has been reestablished and we can see traffic flowing as normal. We will conintnue to monitor connection health.
Affected components
Update timeline
- investigating Jan 10, 2025, 12:48 AM UTC
We are currently experiencing issue delivering messages to Dominican Republic - Claro. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and these will be reprocessed automatically. Connectivity issues started at approximately 12:45 NZT (23:45 UTC). Regards, Modica Support Team [email protected]
- monitoring Jan 10, 2025, 04:29 AM UTC
The connection has been reestablished and we can see traffic flowing as normal. We will conintnue to monitor connection health.
- resolved Jan 10, 2025, 05:00 AM UTC
This incident has been resolved.
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