Modica Group incident

One NZ connectivity outage

Resolved after 26 minutes, affecting New Zealand, on January 15, 2025.

resolved Jan 15, 2025, 10:14 AM UTC

This evening's disruption to service was part of planned work by One NZ. No further disruption to service is now expected. We will continue to monitor our One NZ service.

Started
Jan 15, 2025, 09:48 AM UTC
Resolved
Jan 15, 2025, 10:14 AM UTC
Duration
26m
Detected by Pingoru
Jan 15, 2025, 09:48 AM UTC

Affected components

New Zealand

Update timeline

  1. identified Jan 15, 2025, 09:48 AM UTC

    We are were experiencing issues delivering messages to One NZ. We have contacted their support team who are working towards a resolution. Messages to One NZ customers were queued within OMNI and these have been reprocessed automatically. Connectivity issues started at approximately 22:23 NZT (09:23 UTC), but recovered at approximately 22:39 NZT (09:39 UTC). Regards, Modica Support Team [email protected]

  2. resolved Jan 15, 2025, 10:14 AM UTC

    This evening's disruption to service was part of planned work by One NZ. No further disruption to service is now expected. We will continue to monitor our One NZ service.

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