Resolved after 1 hour 17 minutes, affecting Campaign Manager and Mobile Studio and 1 more, on April 23, 2025.
We have seen no further issues with user logins and are now resolving this incident. If you're still seeing issues please reach out to our support team. Regards, Modica Support Team [email protected]
Affected components
Update timeline
- investigating Apr 23, 2025, 11:45 PM UTC
We have had multiple reports of customers being unable to log into Omni, our team is actively investigating these issues. A further update will be posted in 30 minutes. Regards, Modica Support Team [email protected]
- monitoring Apr 23, 2025, 11:57 PM UTC
The issue affecting user logins has been resolved. Affected users should now be able to log into Omni as usual. If you're still seeing issues please reach out to our support team. Regards, Modica Support Team [email protected]
- resolved Apr 24, 2025, 01:03 AM UTC
We have seen no further issues with user logins and are now resolving this incident. If you're still seeing issues please reach out to our support team. Regards, Modica Support Team [email protected]
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