Resolved after 1 hour 13 minutes, affecting Mobile Gateway (API), on April 23, 2025.
We have seen no further issue with customer SMPP binds, all clients that had been affected have rebound and their binds have remained up and stable for the last hour, we are therefore resolving this Status Pahe Incident. If you're still seeing issues please reach out to our support team Regards, Modica Support Team [email protected]
Affected components
Update timeline
- identified Apr 23, 2025, 11:52 PM UTC
Some SMPP clients are experiencing issues binding with Modica's systems, our team are aware of the issue and are working to resolve it. A further update will be posted within the next 30 minutes. Regards, Modica Support Team [email protected]
- monitoring Apr 24, 2025, 12:03 AM UTC
Our Technical team have implemented a fix resolving the issue affecting some customers' SMPP binds with Modica. We have seen affected customer connections rebind successfully, we will continue to monitor this until we have seen that these binds are stable for an hour or more and will then resolve this status page incident. If you're still seeing issues please reach out to our support team Regards, Modica Support Team [email protected]
- resolved Apr 24, 2025, 01:05 AM UTC
We have seen no further issue with customer SMPP binds, all clients that had been affected have rebound and their binds have remained up and stable for the last hour, we are therefore resolving this Status Pahe Incident. If you're still seeing issues please reach out to our support team Regards, Modica Support Team [email protected]
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