Resolved after 32 minutes, affecting New Zealand, on July 23, 2025.
We are pleased to share that the issue preventing delivery to 2Degrees customers was resolved at 02:15 NZT (14:15 UTC). All messages sent during this time were not delivered and will need to be resent. The start time of the issue was 00:15 NZT (12:15 UTC) - downtime of 2 hours 0 minutes. If you require further investigation, please contact our support team. Thank you for your patience. Regards, Modica Support Team [email protected]
Affected components
Update timeline
- investigating Jul 23, 2025, 02:01 PM UTC
We are currently experiencing an issue with DLRs for messages to 2Degrees. We have contacted the 2Degrees support team who are working towards a resolution. This issue started at approximately 00:33 NZT (13:33 UTC). A further update will be posted in 60 minutes. Regards, Modica Support Team [email protected]
- resolved Jul 23, 2025, 02:33 PM UTC
We are pleased to share that the issue preventing delivery to 2Degrees customers was resolved at 02:15 NZT (14:15 UTC). All messages sent during this time were not delivered and will need to be resent. The start time of the issue was 00:15 NZT (12:15 UTC) - downtime of 2 hours 0 minutes. If you require further investigation, please contact our support team. Thank you for your patience. Regards, Modica Support Team [email protected]
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