Modern Treasury incident

Delays In Processing Incoming Transactions & Incoming Payment Details

Minor

Resolved after 4 hours 52 minutes, affecting Platform/API, on July 21, 2026.

monitoring Jul 21, 2026, 08:17 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Jul 21, 2026, 06:45 PM UTC
Resolved
Jul 21, 2026, 11:37 PM UTC
Duration
4h 52m
Detected by Pingoru
Jul 21, 2026, 06:45 PM UTC

Affected components

Platform/API

Update timeline

  1. investigating Jul 21, 2026, 06:45 PM UTC

    We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected. Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.

  2. identified Jul 21, 2026, 07:03 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 21, 2026, 08:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 21, 2026, 11:37 PM UTC

    This incident has been resolved.

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