Modern Treasury incident

Sandbox Payments

Minor

Resolved after 2 hours 46 minutes, affecting Platform/API, on September 25, 2026.

monitoring Sep 25, 2026, 06:08 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Platform/API

identified Sep 25, 2026, 04:11 PM UTC

We identified an issue in the sandbox environment where payment orders become stuck in a processing state after an underlying processing failure. Production environments are unaffected. The team identified the cause and is working on a fix.
monitoring Sep 25, 2026, 06:08 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Sep 25, 2026, 06:57 PM UTC

This incident has been resolved.

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