Modern Treasury incident

Payment Orders: Approval Options

Minor

Resolved after 2 hours, affecting Platform/API, on May 21, 2026.

monitoring May 21, 2026, 06:14 PM UTC

We implemented a fix and are currently monitoring the result.

Started
May 21, 2026, 05:24 PM UTC
Resolved
May 21, 2026, 07:24 PM UTC
Duration
2h
Detected by Pingoru
May 21, 2026, 05:24 PM UTC

Affected components

Platform/API

Update timeline

  1. investigating May 21, 2026, 05:24 PM UTC

    Some clients on cell us001 may be unable to see or apply approval options on Payment Orders in the Modern Treasury UI. Our team is actively investigating and will provide updates as we learn more. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app.

  2. identified May 21, 2026, 05:53 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring May 21, 2026, 06:14 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 21, 2026, 07:24 PM UTC

    This incident has been resolved.

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