MobilePay incident

Degraded service for some users

Minor Resolved View vendor source →

MobilePay experienced a minor incident on July 15, 2026 affecting Payment Processing, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 04:26 AM UTC
Resolved
Jul 15, 2026, 04:59 AM UTC
Duration
32m
Detected by Pingoru
Jul 15, 2026, 04:26 AM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Jul 15, 2026, 04:26 AM UTC

    There are problems with our payment infrastructure provider, and this affects some Payments in MobilePay. We will send an update as soon as we have new information.

  2. monitoring Jul 15, 2026, 04:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 04:59 AM UTC

    This incident has been resolved.