MobilePay incident

Degraded service on Merchant portal and Report API

Notice Resolved View vendor source →

MobilePay experienced a notice incident on June 18, 2026 affecting Business portal and Business portal and 1 more component, lasting 6h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 03:37 PM UTC
Resolved
Jun 18, 2026, 10:28 PM UTC
Duration
6h 50m
Detected by Pingoru
Jun 18, 2026, 03:37 PM UTC

Affected components

Business portalBusiness portalBusiness portalReport APIReport APIReport API

Update timeline

  1. investigating Jun 18, 2026, 03:37 PM UTC

    Vipps MobilePay is currently experiencing issues with the Business and Report-api, including problems displaying recent transactions. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. investigating Jun 18, 2026, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 18, 2026, 05:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 18, 2026, 05:25 PM UTC

    The issue has been identified and fixed. We monitor the progress of our systems catching up.

  5. monitoring Jun 18, 2026, 06:39 PM UTC

    A fix has been implemented and we are monitoring how the system catches up.

  6. monitoring Jun 18, 2026, 10:20 PM UTC

    A fix has been implemented and we are monitoring how the system catches up.

  7. resolved Jun 18, 2026, 10:28 PM UTC

    This incident has been resolved.