MobilePay incident

Degraded service for some users

Minor Resolved View vendor source →

MobilePay experienced a minor incident on November 5, 2025 affecting Payment Processing, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 07:35 AM UTC
Resolved
Nov 05, 2025, 08:23 AM UTC
Duration
48m
Detected by Pingoru
Nov 05, 2025, 07:35 AM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Nov 05, 2025, 07:35 AM UTC

    There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps. We will send an update as soon as we have new information.

  2. monitoring Nov 05, 2025, 08:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 08:23 AM UTC

    This incident has been resolved.