MobilePay incident

Degraded service for some users

Minor Resolved View vendor source →
Started
Feb 25, 2026, 11:11 PM UTC
Resolved
Feb 26, 2026, 02:14 AM UTC
Duration
3h 2m
Detected by Pingoru
Feb 25, 2026, 11:11 PM UTC

Affected components

Payment ProcessingePayments API

Update timeline

  1. investigating Feb 25, 2026, 11:11 PM UTC

    There are problems with a payment infrastructure provider, and this affects some card payments for some users in Mobilepay in Finland. We will send an update as soon as we have new information.

  2. monitoring Feb 25, 2026, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2026, 02:14 AM UTC

    This incident has been resolved.

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