MobilePay experienced a minor incident on May 21, 2026 affecting ePayments API and ePayments API, lasting 5h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 07:36 AM UTC
Vipps/MobilePay is experiencing problems with Passthrough payments ,ePayments and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information
- investigating May 21, 2026, 07:48 AM UTC
There are problems with our payment infrastructure provider, and this affects some ePayments and passthrough payments in Vipps / MobilePay. We will send an update as soon as we have new information.
- investigating May 21, 2026, 09:20 AM UTC
We are continuing to investigate the issue with our payment infrastructure provider.
- investigating May 21, 2026, 10:28 AM UTC
We are continuing to investigate the issue with our payment infrastructure provider.
- monitoring May 21, 2026, 01:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 01:30 PM UTC
This incident has been resolved.