MobileIron incident

IAZ PRD - Connection Issue

Resolved after 1 hour 34 minutes, affecting Service Manager / Asset Manager (IAZ), on July 6, 2026.

monitoring Jul 06, 2026, 11:15 AM UTC

We are receiving reports that connectivity has been restored, and customers are now able to successfully access the IAZ PRD landscape. Our teams are actively monitoring the landscape and working to ensure full service stability. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

Started
Jul 06, 2026, 10:52 AM UTC
Resolved
Jul 06, 2026, 12:26 PM UTC
Duration
1h 34m
Detected by Pingoru
Jul 06, 2026, 10:52 AM UTC

Affected components

Service Manager / Asset Manager (IAZ)

Update timeline

  1. investigating Jul 06, 2026, 10:52 AM UTC

    We are currently receiving reports that some customers are unable to log in to the IAZ PRD landscape. Our teams are actively investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available. We apologise for any inconvenience caused and appreciate your patience while we investigate.

  2. monitoring Jul 06, 2026, 11:15 AM UTC

    We are receiving reports that connectivity has been restored, and customers are now able to successfully access the IAZ PRD landscape. Our teams are actively monitoring the landscape and working to ensure full service stability. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

  3. resolved Jul 06, 2026, 12:26 PM UTC

    This incident has been resolved.

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