Mitratech Mineral incident
Partner Value Report – Temporarily Unavailable
Resolved after 3 days 23 hours, affecting System Administration & Company Settings, on June 26, 2025.
The technical issue affecting the Partner Value Report has been resolved. Report functionality has been fully restored, and users can now generate and access reports as expected. Next Steps: If you attempted to run a report during the outage, please check for duplicate reports that may have been queued during that time. I appreciate your patience while we worked to restore service. If you continue to experience issues, please get in touch with our Technical Support team.
Affected components
Update timeline
- investigating Jun 27, 2025, 06:13 PM UTC
Impact: The Partner Value Report is currently unavailable due to a technical issue. Users may experience issues accessing or generating reports at this time. Our team is actively working to resolve the issue and restore access as quickly as possible. Important Note: Please refrain from re-running the report. Any attempts made while the service is offline will be queued and processed once the system is restored. This may result in duplicate reports. We appreciate your patience and will provide updates here as we make progress.
- identified Jun 27, 2025, 06:15 PM UTC
Our engineering team has identified the issue impacting the Partner Value Report. The team is still actively working on a resolution to restore full functionality as soon as possible.
- identified Jun 29, 2025, 07:30 PM UTC
Our engineering team continues to actively investigate and work toward a resolution. Restoring full functionality remains our top priority, and we are committed to resolving this as quickly as possible. Reminder: Please avoid re-running Partner Value Reports at this time. Any attempts made during the outage will queue automatically and may result in duplicate reports once service is restored.
- resolved Jun 30, 2025, 02:21 PM UTC
The technical issue affecting the Partner Value Report has been resolved. Report functionality has been fully restored, and users can now generate and access reports as expected. Next Steps: If you attempted to run a report during the outage, please check for duplicate reports that may have been queued during that time. I appreciate your patience while we worked to restore service. If you continue to experience issues, please get in touch with our Technical Support team.
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