Mitratech Mineral incident
Learn Courses – Issue with Course Launching via OpenSesame
Resolved after 2 hours 28 minutes, affecting Learn, on July 24, 2025.
Our vendor, OpenSesame, has confirmed that all services have been fully restored. Learn courses that were previously unavailable due to this issue should now launch and play as expected. We appreciate your patience during this time. You can view the vendor's final status at: https://status.opensesame.com/
Affected components
Update timeline
- investigating Jul 24, 2025, 01:38 PM UTC
Some users may be unable to launch Learn training courses delivered through our third-party content vendor, OpenSesame. This issue only affects courses hosted by OpenSesame. We are investigating the issue and are actively working with OpenSesame to resolve it. You can also check OpenSesame’s status page for updates: https://status.opensesame.com/ Thank you for your patience while we collaborate with our vendor to restore full course access.
- monitoring Jul 24, 2025, 03:09 PM UTC
Our vendor, OpenSesame, has implemented a change and is actively monitoring the results. This issue affected users attempting to launch and play Learn courses hosted through OpenSesame. We are continuing to monitor the situation closely and will provide further updates as we confirm stability. For vendor-specific status information, please visit the OpenSesame status page: https://status.opensesame.com/
- resolved Jul 24, 2025, 04:06 PM UTC
Our vendor, OpenSesame, has confirmed that all services have been fully restored. Learn courses that were previously unavailable due to this issue should now launch and play as expected. We appreciate your patience during this time. You can view the vendor's final status at: https://status.opensesame.com/
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