Resolved after 15 hours 47 minutes, affecting Mitratech Ethics Hotline, on November 12, 2025.
The Mitratech Ethics Hotline access issue has been resolved. We will continue to monitor system performance to ensure stability.
Affected components
Update timeline
- investigating Nov 12, 2025, 12:11 AM UTC
We’re aware of an issue preventing some users from opening the Mitratech Ethics Hotline directly from the Mineral Platform. Instead of opening in a new tab, a login screen may appear. ' Our Engineering team is investigating the cause. Updates will be shared as soon as they are available.
- investigating Nov 12, 2025, 02:26 PM UTC
We are still currently investigating the Mitratech Ethics Hotline access issue. Some users may continue to see a login screen when opening the hotline from the Mineral Platform. Our teams are actively working to identify the cause and restore normal access. Another update will be shared as soon as more information is available.
- identified Nov 12, 2025, 03:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 12, 2025, 03:58 PM UTC
The Mitratech Ethics Hotline access issue has been resolved. We will continue to monitor system performance to ensure stability.
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