Mitratech Mineral incident

Learn Courses Partially Unavailable

Resolved after 1 hour 51 minutes, affecting Learn, on January 6, 2026.

resolved Jan 06, 2026, 02:06 AM UTC

The vendor issue affecting access to vendor-hosted Learn courses has been resolved. Courses should now be accessible as expected. If you continue to experience any issues, please reach out to Support. Thank you for your patience.

Started
Jan 06, 2026, 12:15 AM UTC
Resolved
Jan 06, 2026, 02:06 AM UTC
Duration
1h 51m
Detected by Pingoru
Jan 06, 2026, 12:15 AM UTC

Affected components

Learn

Update timeline

  1. investigating Jan 06, 2026, 01:16 AM UTC

    Learn courses are currently unavailable due to a third-party vendor issue. We are actively working with the vendor to restore access as quickly as possible. We will provide updates as more information becomes available.

  2. identified Jan 06, 2026, 01:31 AM UTC

    The vendor has shared that access should be restored within the next hour. Vendor-hosted Learn courses remain partially unavailable, while custom courses continue to function as expected. We’ll post another update once everything is back up.

  3. resolved Jan 06, 2026, 02:06 AM UTC

    The vendor issue affecting access to vendor-hosted Learn courses has been resolved. Courses should now be accessible as expected. If you continue to experience any issues, please reach out to Support. Thank you for your patience.

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