Mitratech Mineral incident

Infrastructure Capacity Expanded - ACA Reporting Tool

Resolved after 37 days 18 hours, affecting ACA Reporting Tool, on February 13, 2026.

monitoring Feb 19, 2026, 03:35 PM UTC

To support growing usage, we increased the infrastructure with our platform provider to handle the increased load we have been seeing lately.

Started
Feb 13, 2026, 09:47 PM UTC
Resolved
Mar 23, 2026, 04:30 PM UTC
Duration
37d 18h
Detected by Pingoru
Feb 13, 2026, 09:47 PM UTC

Affected components

ACA Reporting Tool

Update timeline

  1. investigating Feb 13, 2026, 09:47 PM UTC

    We're currently investigating reports of slowness and degraded performance within the ACA Reporting Tool. Some users may experience delays when generating reports, loading dashboards, or exporting data. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

  2. monitoring Feb 18, 2026, 08:01 PM UTC

    A fix has been applied, and performance is improving. We’ll continue monitoring until the service returns to normal.

  3. monitoring Feb 19, 2026, 03:35 PM UTC

    To support growing usage, we increased the infrastructure with our platform provider to handle the increased load we have been seeing lately.

  4. resolved Mar 23, 2026, 04:30 PM UTC

    This incident has been resolved.

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