Mitratech Mineral incident

Users Receiving Error Message - ACA Reporting Tool

Resolved after 20 hours 11 minutes, affecting ACA Reporting Tool, on April 1, 2026.

monitoring Apr 01, 2026, 07:10 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 01, 2026, 01:00 AM UTC
Resolved
Apr 01, 2026, 09:12 PM UTC
Duration
20h 11m
Detected by Pingoru
Apr 01, 2026, 01:00 AM UTC

Affected components

ACA Reporting Tool

Update timeline

  1. investigating Apr 01, 2026, 12:53 PM UTC

    We’re currently investigating reports of an issue affecting access to the ACA Reporting Tool. Some users may be unable to open the tool and may receive an error message. Our team is actively working to determine the cause and restore normal service as quickly as possible.

  2. monitoring Apr 01, 2026, 05:44 PM UTC

    Our Engineering team has implemented a fix for the issue affecting access to the ACA Reporting Tool and is currently monitoring results. Users should now be able to access the tool normally. Impact: Customers who previously received an error message when attempting to access the ACA Reporting Tool should no longer encounter this issue.

  3. monitoring Apr 01, 2026, 05:44 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 01, 2026, 07:10 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 01, 2026, 09:12 PM UTC

    This incident has been resolved.

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