Resolved after 6 hours 33 minutes, affecting System Administration & Company Settings, on May 26, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating May 26, 2026, 04:26 PM UTC
We are currently investigating an issue where emails are not being sent from the Mineral Platform. Our team is aware of the issue and is working to identify the cause and restore email delivery as quickly as possible. This may impact platform-generated emails, including welcome emails, password reset emails, notifications, and other automated messages. We will provide an update as soon as more information is available.
- monitoring May 26, 2026, 05:24 PM UTC
The issue affecting email delivery from the Mineral Platform has been resolved. Emails are now being sent as expected. Our team is continuing to monitor the platform to confirm email delivery remains stable.
- monitoring May 26, 2026, 05:56 PM UTC
We are continuing to monitor for any further issues.
- resolved May 26, 2026, 10:59 PM UTC
This incident has been resolved.
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