Mistral Data Outage History
Mistral Data is up right nowPingoru has recorded 52 incidents for Mistral Data: 21 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 6 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 1 | 73 of 744 (10%) |
| September 2026 | 1 | 151 of 720 (21%) |
| October 2026 | 1 | 3 of 539 (1%) |
Incidents, newest first
Minor October 14, 2026 Crew allocations issue 2h 46m Berth Maps, Solano, Sirocco
Started Oct 14, 2026, 08:32 AM UTC· resolved Oct 14, 2026, 11:19 AM UTC
- investigating Oct 14, 2026, 08:32 AM UTC
We are aware of an issue affecting the availability of crew allocation from an upstream system. As a result, crew data for today's services may be unavailable or incomplete. We are actively working with the supplier to investigate and resolve the issue as quickly as possible. Further updates will be provided as more information becomes available. We apologise for any inconvenience caused and thank you for your patience.
- resolved Oct 14, 2026, 11:19 AM UTC
This incident has been resolved.
Notice September 15, 2026 Test banner 6d 7h Berth Maps UAT
Started Sep 15, 2026, 08:41 AM UTC· resolved Sep 21, 2026, 04:03 PM UTC
- investigating Sep 15, 2026, 08:41 AM UTC
This is a test banner
Notice August 11, 2026 Darwin "Evolution" cutover 3d 1h Berth Maps, Sirocco
Started Aug 11, 2026, 02:47 PM UTC· resolved Aug 14, 2026, 03:57 PM UTC
- monitoring Aug 11, 2026, 02:47 PM UTC
The DARWIN Evolution cutover took place today at around 12:25BST. Since the change, we have observed a reduction in volume of DARWIN updates being received and we are liaising with the National Rail Service Desk to understand what might be causing this.
- resolved Aug 14, 2026, 03:57 PM UTC
This incident has been resolved.
Minor July 17, 2026 LINX allocations 3h 18m Berth Maps, Mistral, Sarma, Sirocco
Started Jul 17, 2026, 08:17 AM UTC· resolved Jul 17, 2026, 11:36 AM UTC
- investigating Jul 17, 2026, 08:17 AM UTC
We are investigation an issues with LINX allocations data. We are working with the supplier to rectify this issue.
- identified Jul 17, 2026, 08:28 AM UTC
We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates.
- identified Jul 17, 2026, 09:00 AM UTC
We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates. The LINX technical team are aware of the issue and are currently investigating.
- monitoring Jul 17, 2026, 09:17 AM UTC
Connectivity to Network Rail's LINX Stock Allocations feed has been restored following a fix implemented by the LINX technical team. We are monitoring the data feed and assessing approaches to address any data gaps.
- monitoring Jul 17, 2026, 10:02 AM UTC
The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages are being processed. Services are returning to normal, with the backlog expected to clear within the next 15-30 minutes.
- monitoring Jul 17, 2026, 10:36 AM UTC
The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages have now been processed. We are continuing to monitor the feed.
- resolved Jul 17, 2026, 11:36 AM UTC
This incident has been resolved.
Notice April 13, 2026 MD Identity SSO Issues 6h 7m Berth Maps, MD Identity SSO, Solano, Sarma and 3 more
Started Apr 13, 2026, 07:31 AM UTC· resolved Apr 13, 2026, 01:38 PM UTC
- investigating Apr 13, 2026, 07:31 AM UTC
We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.
- investigating Apr 13, 2026, 07:32 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 13, 2026, 11:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 01:38 PM UTC
This incident has been resolved.
Minor March 10, 2026 Berth Maps issues 46m Berth Maps
Started Mar 10, 2026, 10:35 AM UTC· resolved Mar 10, 2026, 11:22 AM UTC
- investigating Mar 10, 2026, 10:35 AM UTC
We have identified issues receiving data. This may impact the data used in the replay functionality.
- monitoring Mar 10, 2026, 11:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 11:22 AM UTC
This incident has been resolved.
Notice February 18, 2026 GPS Data Issue Berth Maps 9d Berth Maps
Started Feb 18, 2026, 09:33 AM UTC· resolved Feb 27, 2026, 09:34 AM UTC
- investigating Feb 18, 2026, 09:33 AM UTC
Berth Maps is receiving incorrect GPS data from some GWR services. Service location by TD and TRUST are not affected. We have raised it with the GPS data supplier.
- resolved Feb 27, 2026, 09:34 AM UTC
This incident has been resolved.
Minor December 13, 2025 TD.net Data feed issue detected 12h 7m Berth Maps, RTOPS TD.net TD, RTOPS Platform, Sirocco
Started Dec 13, 2025, 08:00 PM UTC· resolved Dec 14, 2025, 08:08 AM UTC
- investigating Dec 13, 2025, 08:00 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Dec 13, 2025, 08:14 PM UTC
There was a temporary drop in data from the TD.net feeds.
- monitoring Dec 13, 2025, 10:29 PM UTC
The fluctuations in the data feed are still being observed, and we are continuing to monitor them.
- monitoring Dec 14, 2025, 02:13 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- resolved Dec 14, 2025, 08:08 AM UTC
This incident has been resolved.
Minor November 19, 2025 Stock allocations issue 23h 40m Berth Maps, Sirocco
Started Nov 19, 2025, 09:46 AM UTC· resolved Nov 20, 2025, 09:27 AM UTC
- investigating Nov 19, 2025, 09:46 AM UTC
Sirocco and Berth Maps are not receiving stock allocations. We are investigating the cause.
- resolved Nov 20, 2025, 09:27 AM UTC
This incident has been resolved.
Minor October 2, 2025 Mistral Data Identity Issues 2h 16m Berth Maps, Network Rail Fault Reporter Application, Facility Fault Reporting Application, TPE Fault Reporter Application and 9 more
Started Oct 02, 2025, 11:05 AM UTC· resolved Oct 02, 2025, 01:21 PM UTC
- investigating Oct 02, 2025, 11:05 AM UTC
We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.
- monitoring Oct 02, 2025, 11:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 01:21 PM UTC
This incident has been resolved.
Minor September 26, 2025 Berth Maps 22h 54m Berth Maps
Started Sep 26, 2025, 02:52 PM UTC· resolved Sep 27, 2025, 01:46 PM UTC
- investigating Sep 26, 2025, 02:52 PM UTC
We have identified issues with virtual GPS Berth mapping data. CRITICAL - For areas not supported by TD.net and TRUST berth information please do not rely on GPS positioning.
- identified Sep 26, 2025, 04:33 PM UTC
CRITICAL - For areas not supported by TD.net and TRUST berth information please do not rely on GPS positioning. We have identified issues with virtual GPS Berth mapping data.
- resolved Sep 27, 2025, 01:46 PM UTC
This incident has been resolved.
Major July 30, 2025 Application Access Issues 40m Berth Maps, Network Rail Fault Reporter Application, Rail Replacement Application, Facility Fault Reporting Application and 16 more
Started Jul 30, 2025, 07:42 AM UTC· resolved Jul 30, 2025, 08:22 AM UTC
- identified Jul 30, 2025, 07:42 AM UTC
There are issues accessing multiple applications this morning. The team are working on this, current expecting resolution is 09:00
- identified Jul 30, 2025, 07:59 AM UTC
The team has identified the issue and is implementing a fix. Expected resolution is 09:30
- resolved Jul 30, 2025, 08:22 AM UTC
The issue has now been resolved, all applications are working normally. Please get in touch via the helpdesk if you see further issues