Mistral Data incident

Crew allocations issue

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on October 14, 2026 affecting Berth Maps and Solano and 1 more component, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 08:32 AM UTC
Resolved
Oct 14, 2026, 11:19 AM UTC
Duration
2h 46m
Detected by Pingoru
Oct 14, 2026, 08:32 AM UTC

Affected components

Berth MapsSolanoSirocco

Update timeline

  1. investigating Oct 14, 2026, 08:32 AM UTC

    We are aware of an issue affecting the availability of crew allocation from an upstream system. As a result, crew data for today's services may be unavailable or incomplete. We are actively working with the supplier to investigate and resolve the issue as quickly as possible. Further updates will be provided as more information becomes available. We apologise for any inconvenience caused and thank you for your patience.

  2. resolved Oct 14, 2026, 11:19 AM UTC

    This incident has been resolved.