Mistral Data incident

MD Identity SSO Issues

Notice Resolved View vendor source →

Mistral Data experienced a notice incident on April 13, 2026 affecting Berth Maps and MD Identity SSO and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 07:31 AM UTC
Resolved
Apr 13, 2026, 01:38 PM UTC
Duration
6h 7m
Detected by Pingoru
Apr 13, 2026, 07:31 AM UTC

Affected components

Berth MapsMD Identity SSOSolanoSarmaSiroccoVentouxZonda

Update timeline

  1. investigating Apr 13, 2026, 07:31 AM UTC

    We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.

  2. investigating Apr 13, 2026, 07:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 13, 2026, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 01:38 PM UTC

    This incident has been resolved.