Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on December 13, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 12h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 08:00 PM UTC
Resolved
Dec 14, 2025, 08:08 AM UTC
Duration
12h 7m
Detected by Pingoru
Dec 13, 2025, 08:00 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Dec 13, 2025, 08:00 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Dec 13, 2025, 08:14 PM UTC

    There was a temporary drop in data from the TD.net feeds.

  3. monitoring Dec 13, 2025, 10:29 PM UTC

    The fluctuations in the data feed are still being observed, and we are continuing to monitor them.

  4. monitoring Dec 14, 2025, 02:13 AM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  5. resolved Dec 14, 2025, 08:08 AM UTC

    This incident has been resolved.