LINX allocations

Update timeline

1. investigating Jul 17, 2026, 08:17 AM UTC

   We are investigation an issues with LINX allocations data. We are working with the supplier to rectify this issue.

2. identified Jul 17, 2026, 08:28 AM UTC

   We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates.

3. identified Jul 17, 2026, 09:00 AM UTC

   We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates. The LINX technical team are aware of the issue and are currently investigating.

4. monitoring Jul 17, 2026, 09:17 AM UTC

   Connectivity to Network Rail's LINX Stock Allocations feed has been restored following a fix implemented by the LINX technical team. We are monitoring the data feed and assessing approaches to address any data gaps.

5. monitoring Jul 17, 2026, 10:02 AM UTC

   The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages are being processed. Services are returning to normal, with the backlog expected to clear within the next 15-30 minutes.

6. monitoring Jul 17, 2026, 10:36 AM UTC

   The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages have now been processed. We are continuing to monitor the feed.

7. resolved Jul 17, 2026, 11:36 AM UTC

   This incident has been resolved.