Mistral Data Outage History

Mistral Data is up right now

Mistral Data had 12 outages in the last 2 years totaling 515h 11m of downtime — averaging 0.5 incidents per month.

There were 12 Mistral Data outages since June 23, 2025 totaling 515h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mistral-data.com

Minor October 14, 2026

Crew allocations issue

Detected by Pingoru
Oct 14, 2026, 08:32 AM UTC
Resolved
Oct 14, 2026, 11:19 AM UTC
Duration
2h 46m
Affected: Berth MapsSolanoSirocco
Timeline · 2 updates
  1. investigating Oct 14, 2026, 08:32 AM UTC

    We are aware of an issue affecting the availability of crew allocation from an upstream system. As a result, crew data for today's services may be unavailable or incomplete. We are actively working with the supplier to investigate and resolve the issue as quickly as possible. Further updates will be provided as more information becomes available. We apologise for any inconvenience caused and thank you for your patience.

  2. resolved Oct 14, 2026, 11:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 15, 2026

Test banner

Detected by Pingoru
Sep 15, 2026, 08:41 AM UTC
Resolved
Sep 21, 2026, 04:03 PM UTC
Duration
6d 7h
Affected: Berth Maps UAT
Timeline · 1 update
  1. investigating Sep 15, 2026, 08:41 AM UTC

    This is a test banner

Read the full incident report →

Notice August 11, 2026

Darwin "Evolution" cutover

Detected by Pingoru
Aug 11, 2026, 02:47 PM UTC
Resolved
Aug 14, 2026, 03:57 PM UTC
Duration
3d 1h
Affected: Berth MapsSirocco
Timeline · 2 updates
  1. monitoring Aug 11, 2026, 02:47 PM UTC

    The DARWIN Evolution cutover took place today at around 12:25BST. Since the change, we have observed a reduction in volume of DARWIN updates being received and we are liaising with the National Rail Service Desk to understand what might be causing this.

  2. resolved Aug 14, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026

LINX allocations

Detected by Pingoru
Jul 17, 2026, 08:17 AM UTC
Resolved
Jul 17, 2026, 11:36 AM UTC
Duration
3h 18m
Affected: Berth MapsMistralSarmaSirocco
Timeline · 7 updates
  1. investigating Jul 17, 2026, 08:17 AM UTC

    We are investigation an issues with LINX allocations data. We are working with the supplier to rectify this issue.

  2. identified Jul 17, 2026, 08:28 AM UTC

    We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates.

  3. identified Jul 17, 2026, 09:00 AM UTC

    We are currently experiencing an issue affecting the Stock Allocations data feed from LINX. The disruption is due to a connectivity issue impacting data flow from the upstream system, resulting in unavailable Stock Allocations data. At this stage, the root cause has not yet been confirmed, and investigations are ongoing to determine where the issue originates. The LINX technical team are aware of the issue and are currently investigating.

  4. monitoring Jul 17, 2026, 09:17 AM UTC

    Connectivity to Network Rail's LINX Stock Allocations feed has been restored following a fix implemented by the LINX technical team. We are monitoring the data feed and assessing approaches to address any data gaps.

  5. monitoring Jul 17, 2026, 10:02 AM UTC

    The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages are being processed. Services are returning to normal, with the backlog expected to clear within the next 15-30 minutes.

  6. monitoring Jul 17, 2026, 10:36 AM UTC

    The feed of Stock Allocations from Network Rail's LINX has been restored and delayed messages have now been processed. We are continuing to monitor the feed.

  7. resolved Jul 17, 2026, 11:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 13, 2026

MD Identity SSO Issues

Detected by Pingoru
Apr 13, 2026, 07:31 AM UTC
Resolved
Apr 13, 2026, 01:38 PM UTC
Duration
6h 7m
Affected: Berth MapsMD Identity SSOSolanoSarmaSiroccoVentouxZonda
Timeline · 4 updates
  1. investigating Apr 13, 2026, 07:31 AM UTC

    We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.

  2. investigating Apr 13, 2026, 07:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 13, 2026, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Berth Maps issues

Detected by Pingoru
Mar 10, 2026, 10:35 AM UTC
Resolved
Mar 10, 2026, 11:22 AM UTC
Duration
46m
Affected: Berth Maps
Timeline · 3 updates
  1. investigating Mar 10, 2026, 10:35 AM UTC

    We have identified issues receiving data. This may impact the data used in the replay functionality.

  2. monitoring Mar 10, 2026, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2026, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 18, 2026

GPS Data Issue Berth Maps

Detected by Pingoru
Feb 18, 2026, 09:33 AM UTC
Resolved
Feb 27, 2026, 09:34 AM UTC
Duration
9d
Affected: Berth Maps
Timeline · 2 updates
  1. investigating Feb 18, 2026, 09:33 AM UTC

    Berth Maps is receiving incorrect GPS data from some GWR services. Service location by TD and TRUST are not affected. We have raised it with the GPS data supplier.

  2. resolved Feb 27, 2026, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2025

TD.net Data feed issue detected

Detected by Pingoru
Dec 13, 2025, 08:00 PM UTC
Resolved
Dec 14, 2025, 08:08 AM UTC
Duration
12h 7m
Affected: Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Timeline · 5 updates
  1. investigating Dec 13, 2025, 08:00 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Dec 13, 2025, 08:14 PM UTC

    There was a temporary drop in data from the TD.net feeds.

  3. monitoring Dec 13, 2025, 10:29 PM UTC

    The fluctuations in the data feed are still being observed, and we are continuing to monitor them.

  4. monitoring Dec 14, 2025, 02:13 AM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  5. resolved Dec 14, 2025, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025

Stock allocations issue

Detected by Pingoru
Nov 19, 2025, 09:46 AM UTC
Resolved
Nov 20, 2025, 09:27 AM UTC
Duration
23h 40m
Affected: Berth MapsSirocco
Timeline · 2 updates
  1. investigating Nov 19, 2025, 09:46 AM UTC

    Sirocco and Berth Maps are not receiving stock allocations. We are investigating the cause.

  2. resolved Nov 20, 2025, 09:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Mistral Data Identity Issues

Detected by Pingoru
Oct 02, 2025, 11:05 AM UTC
Resolved
Oct 02, 2025, 01:21 PM UTC
Duration
2h 16m
Affected: Berth MapsNetwork Rail Fault Reporter ApplicationFacility Fault Reporting ApplicationTPE Fault Reporter ApplicationSWR Electronic Data (ED) ApplicationMD Identity SSOSolanoDocument Distribution ApplicationSolano Dynamic Reporting SystemSarmaSiroccoVentouxZonda
Timeline · 3 updates
  1. investigating Oct 02, 2025, 11:05 AM UTC

    We have have identified an issue with our Single Sign-On Services (Identity), some customers may be unable to reach the portal and applications. We apologise for any inconvenience and will post another update as soon as we learn more.

  2. monitoring Oct 02, 2025, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

Berth Maps

Detected by Pingoru
Sep 26, 2025, 02:52 PM UTC
Resolved
Sep 27, 2025, 01:46 PM UTC
Duration
22h 54m
Affected: Berth Maps
Timeline · 3 updates
  1. investigating Sep 26, 2025, 02:52 PM UTC

    We have identified issues with virtual GPS Berth mapping data. CRITICAL - For areas not supported by TD.net and TRUST berth information please do not rely on GPS positioning.

  2. identified Sep 26, 2025, 04:33 PM UTC

    CRITICAL - For areas not supported by TD.net and TRUST berth information please do not rely on GPS positioning. We have identified issues with virtual GPS Berth mapping data.

  3. resolved Sep 27, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 30, 2025

Application Access Issues

Detected by Pingoru
Jul 30, 2025, 07:42 AM UTC
Resolved
Jul 30, 2025, 08:22 AM UTC
Duration
40m
Affected: Berth MapsNetwork Rail Fault Reporter ApplicationRail Replacement ApplicationFacility Fault Reporting ApplicationTPE Fault Reporter ApplicationSWR Electronic Data (ED) ApplicationMD Identity SSOPassenger Count ApplicationMistralSolanoSmart AuditNotusDocument Distribution ApplicationSolano Dynamic Reporting SystemSarmaXC/Alstom Defects ApplicationService DesksSiroccoVentouxZonda
Timeline · 3 updates
  1. identified Jul 30, 2025, 07:42 AM UTC

    There are issues accessing multiple applications this morning. The team are working on this, current expecting resolution is 09:00

  2. identified Jul 30, 2025, 07:59 AM UTC

    The team has identified the issue and is implementing a fix. Expected resolution is 09:30

  3. resolved Jul 30, 2025, 08:22 AM UTC

    The issue has now been resolved, all applications are working normally. Please get in touch via the helpdesk if you see further issues

Read the full incident report →