Mist incident

Unable to Login to Global 02

Resolved after 50 minutes, affecting MIST GLOBAL CLOUD, on April 30, 2025.

monitoring Apr 30, 2025, 09:18 PM UTC

We've fixed the core issue, and things are recovering.

Started
Apr 30, 2025, 08:33 PM UTC
Resolved
Apr 30, 2025, 09:23 PM UTC
Duration
50m
Detected by Pingoru
Apr 30, 2025, 08:33 PM UTC

Affected components

MIST GLOBAL CLOUD

Update timeline

  1. investigating Apr 30, 2025, 08:33 PM UTC

    We are aware of an issue with logging into Global 02 (manage.gc1.mist.com) and accessing the API. Please note networks remain functional. We are investigating the issue and will provide updates as we have them.

  2. identified Apr 30, 2025, 09:10 PM UTC

    We have identified the issue and working on recovery.

  3. monitoring Apr 30, 2025, 09:18 PM UTC

    We've fixed the core issue, and things are recovering.

  4. resolved Apr 30, 2025, 09:23 PM UTC

    We've now resolved the incident. Thanks for your patience.

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