Mist had 5 outages in the last 2 years totaling 245h 45m of downtime — averaging 0.2 incidents per month.
There were 5 Mist outages since April 30, 2025 totaling 245h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing an issue with login to Global 03 (manage.ac2.mist.com). We are actively investigating the issue. Devices remain connected to the cloud.
The login issue on Global 03 is resolved. Thank you for your patience.
**Final Update:** All services including claiming of devices have been fully restored in the new environment as part of disaster recovery of UAE instance.Thank you for your patience during this time.
The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.
We've now resolved the incident. All functions have returned to normal.
We've now resolved the incident. Thanks for your patience.