Mist had 4 outages in the last 2 years totaling 241h 53m of downtime — averaging 0.2 incidents per month.
There were 4 Mist outages since October 20, 2025 totaling 241h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are aware of a login issue with Global 03 (manage.ac2.mist.com). We are currently investigating. Networks are operational.
We've now resolved the incident. Thanks for your patience.
We are currently experiencing an issue with login to Global 03 (manage.ac2.mist.com). We are actively investigating the issue. Devices remain connected to the cloud.
The login issue on Global 03 is resolved. Thank you for your patience.
**Final Update:** All services including claiming of devices have been fully restored in the new environment as part of disaster recovery of UAE instance.Thank you for your patience during this time.
The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.