Mintra incident

Virtual ECDIS Simulators Unavailable

Critical Resolved View vendor source →

Mintra experienced a critical incident on September 15, 2026 affecting ECDIS/Free Play, lasting 18h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 06:18 AM UTC
Resolved
Sep 16, 2026, 12:31 AM UTC
Duration
18h 12m
Detected by Pingoru
Sep 15, 2026, 06:18 AM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Sep 15, 2026, 06:18 AM UTC

    We are currently experiencing a temporary issue affecting the availability of Virtual ECDIS/Practice for type-specific ECDIS courses. Our teams are aware and are currently investigating this.

  2. identified Sep 15, 2026, 09:17 AM UTC

    Our team has identified the issue, and practical questions have now been disabled for all Type-Specific ECDIS courses while we work on a resolution.

  3. resolved Sep 16, 2026, 12:31 AM UTC

    This incident has been resolved.