Minikai experienced a minor incident on July 16, 2026 affecting Website and Salesforce and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 16, 2026, 04:51 AM UTC
Status: Identified For a period on 16 July, some account and settings changes were slower than usual to take effect. Normal access to the platform was unaffected and no data was lost. The issue has been resolved and any delayed changes have now been applied. Affected components Website (Operational) App (Partial outage) API (Operational) Salesforce (Operational) SQL (Operational)
- resolved Jul 16, 2026, 08:12 AM UTC
Status: Resolved For a period on 16 July, some account and settings changes were slower than usual to take effect. Normal access to the platform was unaffected and no data was lost. The issue has been resolved and any delayed changes have now been applied. Affected components Website (Operational) App (Operational) API (Operational) Salesforce (Operational) SQL (Operational)