Minikai incident

'This Mini can't be found' for some Minis, and failures in bulk uploading Records

Minor Resolved View vendor source →

Minikai experienced a minor incident on June 5, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 12:22 AM UTC
Resolved
Jun 05, 2026, 12:22 AM UTC
Duration
—
Detected by Pingoru
Jun 05, 2026, 12:22 AM UTC

Affected components

App

Update timeline

  1. investigating Jun 04, 2026, 11:09 PM UTC

    Status: Investigating Some Minis across the platform are returning 'This Mini can't be found' when attempting to chat with them. This only impacts a subset of customer workspaces. A related issue is causing failures when bulk uploading Records. Affected components App (Partial outage)

  2. resolved Jun 05, 2026, 12:22 AM UTC

    Status: Resolved This issue is now resolved. Affected components App (Operational)