Minikai incident
'This Mini can't be found' for some Minis, and failures in bulk uploading Records
Minor Vendor's status page →
Resolved after 1 hour 12 minutes, affecting App, on June 4, 2026.
Some Minis across the platform are returning 'This Mini can't be found' when attempting to chat with them. This only impacts a subset of customer workspaces. A related issue is causing failures when bulk uploading Records.
Affected components
App
Update timeline
- investigating Jun 04, 2026, 11:09 PM UTC
Some Minis across the platform are returning 'This Mini can't be found' when attempting to chat with them. This only impacts a subset of customer workspaces. A related issue is causing failures when bulk uploading Records.
- resolved Jun 05, 2026, 12:22 AM UTC
This issue is now resolved.
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