Mindtickle incident

Intermittent failure when logging in to the Mindtickle platform

Major Resolved View vendor source →

Mindtickle experienced a major incident on August 1, 2023 affecting Mindtickle Platform, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 09:50 AM UTC
Resolved
Aug 01, 2023, 10:08 AM UTC
Duration
17m
Detected by Pingoru
Aug 01, 2023, 09:50 AM UTC

Affected components

Mindtickle Platform

Update timeline

  1. investigating Aug 01, 2023, 09:50 AM UTC

    We are currently investigating the issue.

  2. identified Aug 01, 2023, 09:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 01, 2023, 10:08 AM UTC

    The platform is back to normal now. Users are able to login successfully.