Mindtickle incident

Intermittent errors on the Mindtickle platform

Minor Resolved View vendor source →

Mindtickle experienced a minor incident on September 11, 2024 affecting Course / Quick-Update / Assessment and Mission and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 02:28 PM UTC
Resolved
Sep 11, 2024, 02:41 PM UTC
Duration
12m
Detected by Pingoru
Sep 11, 2024, 02:28 PM UTC

Affected components

Course / Quick-Update / AssessmentMissionIn-Platform AnalyticsLoginMindtickle PlatformAdmin SiteContent CenterMindtickle CopilotCoaching SessionsInstructor-Led Training

Update timeline

  1. investigating Sep 11, 2024, 02:28 PM UTC

    Users may encounter intermittent issues accessing the Mindtickle platform. We are currently investigating this issue.

  2. resolved Sep 11, 2024, 02:41 PM UTC

    The issue has now been resolved. We will share an RCA once the postmortem is concluded.