Mindtickle incident

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Critical Resolved View vendor source →

Mindtickle experienced a critical incident on January 21, 2025 affecting Course / Quick-Update / Assessment and Mission and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 06:44 AM UTC
Resolved
Jan 21, 2025, 06:58 AM UTC
Duration
13m
Detected by Pingoru
Jan 21, 2025, 06:44 AM UTC

Affected components

Course / Quick-Update / AssessmentMissionIn-Platform AnalyticsLoginMindtickle PlatformAdmin SiteContent CenterMindtickle CopilotCoaching SessionsInstructor-Led Training

Update timeline

  1. investigating Jan 21, 2025, 06:44 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 21, 2025, 06:58 AM UTC

    Mindtickle platform is up and running. A root cause analysis will be published shortly.