Ongoing since 08:28 AM UTC, affecting South African Grid and Offshore Grid (Offshore Grid — Administration Console) and 1 more.
Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.
Affected components
South African GridOffshore Grid (Offshore Grid — Administration Console)Offshore Grid (Offshore Grid — Authentication)
Update timeline
- identified Oct 23, 2026, 08:28 AM UTC
Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.
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