Resolved after 4 hours 55 minutes, affecting United States Grid and United States B Grid and 1 more, on September 4, 2026.
We are aware that some customers may be experiencing email delays, with some seeing an increased volume of emails on their delivery queue. Our investigation shows that this issue is impacting emails to Office 365, coinciding with an incident reported by Office 365 on their end. We will continue monitoring and will post updates here as they become available.
Affected components
Update timeline
- monitoring Sep 04, 2026, 10:55 AM UTC
We are aware that some customers may be experiencing email delays, with some seeing an increased volume of emails on their delivery queue. Our investigation shows that this issue is impacting emails to Office 365, coinciding with an incident reported by Office 365 on their end. We will continue monitoring and will post updates here as they become available.
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