Middesk Outage History

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Middesk had 37 outages in the last 2 years totaling 884h 13m of downtime — averaging 1.5 incidents per month.

There were 37 Middesk outages since October 17, 2025 totaling 884h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.middesk.com

Minor September 30, 2026

Texas UCC Lien Search Delays

Detected by Pingoru
Sep 30, 2026, 07:54 PM UTC
Resolved
Oct 02, 2026, 10:36 PM UTC
Duration
2d 2h
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Sep 30, 2026, 07:54 PM UTC

    We are experiencing longer than usual turn around times on Texas UCC Lien searches due to an access issue with Texas Secretary of State. UCC Lien searches are still occurring normally, but may see elevated response times if the business is registered in Texas. Other order types are not impacted by this issue. An update will be provided once the data access issue is resolved and turnaround times return to normal.

  2. resolved Oct 02, 2026, 10:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2026

Elevated response times for Signal API

Detected by Pingoru
Sep 29, 2026, 06:31 PM UTC
Resolved
Sep 29, 2026, 09:58 PM UTC
Duration
3h 27m
Affected: Signal
Timeline · 3 updates
  1. investigating Sep 29, 2026, 06:31 PM UTC

    We're investigating elevated response times for Signal API requests.

  2. monitoring Sep 29, 2026, 07:31 PM UTC

    We've implemented a fix and Signal API response times have returned to normal. We're continuing to monitor and will post another update once we've confirmed stability.

  3. resolved Sep 29, 2026, 09:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2026

Delays in Business Verification order processing

Detected by Pingoru
Sep 29, 2026, 05:33 PM UTC
Resolved
Sep 29, 2026, 09:57 PM UTC
Duration
4h 24m
Affected: Business Verification
Timeline · 4 updates
  1. identified Sep 29, 2026, 05:33 PM UTC

    We are investigating an issue causing delays in Business Verification order processing for a small subset of businesses. Businesses are being accepted through the API and dashboard, and no data has been lost.

  2. monitoring Sep 29, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 29, 2026, 07:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 29, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026

Texas SOS Portal Maintenance

Detected by Pingoru
Sep 28, 2026, 05:39 PM UTC
Resolved
Sep 29, 2026, 05:24 PM UTC
Duration
23h 45m
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Sep 28, 2026, 05:39 PM UTC

    The Texas Secretary of State portal is unavailable for scheduled maintenance until September 29 at 8:00 a.m. CT. Texas SOS documents, UCC lien searches, and UCC filings cannot be fulfilled until the portal is restored. Business Verification orders involving Texas are not affected.

  2. resolved Sep 29, 2026, 05:24 PM UTC

    The Texas Secretary of State portal is back online following scheduled maintenance.

Read the full incident report →

Notice September 25, 2026

Degraded Performance on Tennessee SOS Search

Detected by Pingoru
Sep 25, 2026, 04:51 PM UTC
Resolved
Sep 25, 2026, 04:51 PM UTC
Duration
—
Affected: Business Verification
Timeline · 1 update
  1. resolved Sep 25, 2026, 04:51 PM UTC

    Tennessee SOS Search experienced degraded performance from Sep 21, 5:00 PM to Sep 24, 12:00 PM PT. This has been resolved.

Read the full incident report →

Minor September 24, 2026

Texas Secretary of State Portal Maintenance

Detected by Pingoru
Sep 24, 2026, 09:14 PM UTC
Resolved
Sep 25, 2026, 10:45 PM UTC
Duration
1d 1h
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Sep 24, 2026, 09:14 PM UTC

    The Texas Secretary of State portal will be unavailable for scheduled maintenance from September 25 at 12:00 p.m. CT through September 29 at 8:00 a.m. CT. As a result, any requests involving TX will be unavailable during that time period.

  2. resolved Sep 25, 2026, 10:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026

Nevada SOS and UCC Searches Unavailable through Monday, September 14

Detected by Pingoru
Sep 10, 2026, 05:56 PM UTC
Resolved
Sep 23, 2026, 10:00 PM UTC
Duration
13d 4h
Affected: Business VerificationDashboard
Timeline · 2 updates
  1. monitoring Sep 10, 2026, 05:56 PM UTC

    The Nevada Secretary of State has taken SilverFlume and ORION offline for a planned migration from 5:00 PM PT Wednesday, September 9 through 5:00 AM PT Monday, September 14. For the duration of the outage, Nevada business entity searches and UCC lien searches will not return results, and manual retrieval will be unavailable.

  2. resolved Sep 24, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026

Intermittent sandbox availability

Detected by Pingoru
Sep 01, 2026, 03:50 PM UTC
Resolved
Sep 01, 2026, 04:00 PM UTC
Duration
10m
Affected: Business VerificationTIN MatchSignalEntity Management
Timeline · 2 updates
  1. investigating Sep 01, 2026, 03:50 PM UTC

    We're investigating intermittent availability in Sandbox tied to an upstream cloud provider disruption. Production remains operational and is being monitored.

  2. resolved Sep 01, 2026, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 31, 2026

Intermittent degraded performance on CA SOS portal

Detected by Pingoru
Aug 31, 2026, 07:08 PM UTC
Resolved
Sep 11, 2026, 04:30 PM UTC
Duration
10d 21h
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Aug 31, 2026, 07:08 PM UTC

    We’re seeing intermittent degraded performance when accessing California Secretary of State services. As a result, some California business verifications and lien searches may take longer than usual to complete.

  2. resolved Sep 24, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2026

Delayed order processing

Detected by Pingoru
Aug 01, 2026, 01:26 AM UTC
Resolved
Aug 01, 2026, 05:39 AM UTC
Duration
4h 12m
Affected: Business Verification
Timeline · 3 updates
  1. investigating Aug 01, 2026, 01:26 AM UTC

    We are investigating an issue causing delays in order processing for a subset of customers. Website orders may remain in a pending state longer than expected, and Business Verification orders that include a Website order are delayed as a result. A smaller number of other order types are also affected. Order submission is unaffected and no data has been lost. Orders queued during this period will be processed once the issue is resolved. We will provide an update within 60 minutes.

  2. monitoring Aug 01, 2026, 02:00 AM UTC

    A fix has been implemented and order processing has resumed. We are monitoring as the queued order backlog clears.

  3. resolved Aug 01, 2026, 05:39 AM UTC

    This incident has been resolved. Order processing has returned to normal, and the backlog has largely cleared.

Read the full incident report →

Notice July 23, 2026

Spike in 500 errors

Detected by Pingoru
Jul 23, 2026, 08:36 PM UTC
Resolved
Jul 23, 2026, 08:36 PM UTC
Duration
—
Affected: Signal
Timeline · 1 update
  1. resolved Jul 23, 2026, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 9, 2026

Elevated business verification HTTP 500 responses and latency

Detected by Pingoru
Jul 09, 2026, 08:29 PM UTC
Resolved
Jul 09, 2026, 08:29 PM UTC
Duration
—
Affected: Business VerificationSignal
Timeline · 1 update
  1. resolved Jul 09, 2026, 08:29 PM UTC

    We observed a brief window of elevated HTTP 500 responses and latency across business verification services. The root cause was identified and the issue has been resolved.

Read the full incident report →

Minor June 16, 2026

Elevated HTTP 500 responses

Detected by Pingoru
Jun 16, 2026, 01:04 AM UTC
Resolved
Jun 16, 2026, 01:04 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 16, 2026, 01:46 AM UTC

    Some API requests returned errors during a brief infrastructure maintenance event. The issue lasted approximately one minute and has been fully resolved. No action is required.

Read the full incident report →

Major June 2, 2026

Business Creation Errors

Detected by Pingoru
Jun 02, 2026, 09:37 PM UTC
Resolved
Jun 02, 2026, 09:43 PM UTC
Duration
5m
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Jun 02, 2026, 09:37 PM UTC

    We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.

  2. resolved Jun 02, 2026, 09:43 PM UTC

    For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally.

Read the full incident report →

Major May 27, 2026

Maryland SOS Portal Outage

Detected by Pingoru
May 27, 2026, 07:55 PM UTC
Resolved
May 28, 2026, 03:56 PM UTC
Duration
20h
Affected: Business Verification
Timeline · 2 updates
  1. investigating May 27, 2026, 07:55 PM UTC

    MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

  2. resolved May 28, 2026, 03:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Maryland SOS Portal

Detected by Pingoru
May 27, 2026, 07:55 PM UTC
Resolved
May 27, 2026, 07:55 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 08, 2026, 03:51 PM UTC

    MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

Read the full incident report →

Critical May 27, 2026

Dashboard is currently down

Detected by Pingoru
May 27, 2026, 03:55 AM UTC
Resolved
May 27, 2026, 04:06 AM UTC
Duration
10m
Affected: Dashboard
Timeline · 2 updates
  1. investigating May 27, 2026, 03:55 AM UTC

    We are currently investigating this issue.

  2. resolved May 27, 2026, 04:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 26, 2026

Increased API Latency

Detected by Pingoru
May 26, 2026, 09:19 PM UTC
Resolved
May 26, 2026, 10:34 PM UTC
Duration
1h 15m
Affected: Business VerificationSignalEntity Management
Timeline · 3 updates
  1. investigating May 26, 2026, 09:19 PM UTC

    We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

  2. investigating May 26, 2026, 10:17 PM UTC

    We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.

  3. resolved May 26, 2026, 10:34 PM UTC

    API performance has recovered and we're monitoring for stability

Read the full incident report →

Notice April 21, 2026

Hawaii SOS Portal Outage

Detected by Pingoru
Apr 21, 2026, 08:24 PM UTC
Resolved
Apr 28, 2026, 05:28 PM UTC
Duration
6d 21h
Timeline · 1 update
  1. monitoring Apr 21, 2026, 08:24 PM UTC

    Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.

Read the full incident report →

Major April 21, 2026

Elevated Error Rates for API and Dashboard

Detected by Pingoru
Apr 21, 2026, 08:18 PM UTC
Resolved
Apr 21, 2026, 08:40 PM UTC
Duration
21m
Affected: Business VerificationSignalDashboardEntity Management
Timeline · 5 updates
  1. identified Apr 21, 2026, 08:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 21, 2026, 08:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 21, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 21, 2026, 08:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 21, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Intermittent website order processing delays

Detected by Pingoru
Apr 20, 2026, 02:13 PM UTC
Resolved
Apr 20, 2026, 02:30 PM UTC
Duration
17m
Affected: Business Verification
Timeline · 2 updates
  1. identified Apr 20, 2026, 02:13 PM UTC

    We are experiencing intermittent delays in processing website orders due to an upstream provider outage.

  2. resolved Apr 20, 2026, 02:30 PM UTC

    This incident has been resolved. We are monitoring to ensure continued stability.

Read the full incident report →

Minor April 9, 2026

Intermittent KYC order failures

Detected by Pingoru
Apr 09, 2026, 05:16 PM UTC
Resolved
Apr 09, 2026, 10:11 PM UTC
Duration
4h 54m
Affected: Business Verification
Timeline · 2 updates
  1. investigating Apr 09, 2026, 05:16 PM UTC

    We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.

  2. resolved Apr 09, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →