Microbizz incident

Pending question forms not shown on iOS

Resolved after 18 hours 28 minutes, affecting System16 and System17 and 1 more, on September 24, 2025.

resolved Sep 25, 2025, 08:00 AM UTC

The new release is now released in the app store and is named 11.4.1 on iOS. On Android the newest version number is still 11.4 and works as expected.

Started
Sep 24, 2025, 01:31 PM UTC
Resolved
Sep 25, 2025, 08:00 AM UTC
Duration
18h 28m
Detected by Pingoru
Sep 24, 2025, 01:31 PM UTC

Affected components

System16System17System18System19System20System21System22System23System24System25

Update timeline

  1. identified Sep 24, 2025, 01:31 PM UTC

    We have identified a problem in the latest version (11.4) of the Microbizz iOS app. This version doesn't show pending question forms under individual tasks, so if a question form have been requested from Microbizz, it won't be visible in the iOS app. This is only an error on iOS. Android app works as expected. For users depending of this functionality and haven't upgraded we suggest keeping the upgrade back. For users who have upgraded, we have the following workarounds: 1) The user can fill in the form manually, but needs to be informed what forms to fill. 2) From the websystem a user can start the form and save it for later. Then it will become visible on iOS, but please note that this can trigger form actions. We expect a new version to be available withing 20-40 hours from this point.

  2. identified Sep 24, 2025, 05:08 PM UTC

    We have submitted a new build for the app store with version 11.4.1 and it's pending review at Apple.

  3. resolved Sep 25, 2025, 08:00 AM UTC

    The new release is now released in the app store and is named 11.4.1 on iOS. On Android the newest version number is still 11.4 and works as expected.

Your product runs on more than Microbizz

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →