Mews incident

Online check-in journey not loading

Minor Resolved View vendor source →

Mews experienced a minor incident on March 4, 2026 affecting Mews Guest Experience, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 10:21 AM UTC
Resolved
Mar 04, 2026, 01:58 PM UTC
Duration
3h 36m
Detected by Pingoru
Mar 04, 2026, 10:21 AM UTC

Affected components

Mews Guest Experience

Update timeline

  1. monitoring Mar 04, 2026, 10:21 AM UTC

    The Online check-in is degraded mainly for the nationality step. The issue was fixed and we are monitoring its impact.

  2. resolved Mar 04, 2026, 01:58 PM UTC

    The impact of the issue is over.