Method IT incident
Exchange Online - some users may be unable to send or receive email
Resolved after 1 day 19 hours, affecting Microsoft 365 and Microsoft 365 (Microsoft 365 — Microsoft Exchange Online), on December 2, 2024.
Microsoft have reported that soem users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client. Impact is specific to some users who are served through the affected infrastructure. While we have not received reports, we will continue to monitor and update as we receive information.
Affected components
Update timeline
- investigating Dec 02, 2024, 03:40 PM UTC
Microsoft have reported that soem users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client. Impact is specific to some users who are served through the affected infrastructure. While we have not received reports, we will continue to monitor and update as we receive information.
- resolved Dec 04, 2024, 10:40 AM UTC
Microsoft have confirmed that this issue has now been resolved.
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