Method IT incident

Microsoft 365 - Some users may be unable to access apps in Microsoft 365 for the web

Resolved after 1 hour 39 minutes, affecting Microsoft 365 and Microsoft 365 (Microsoft 365 — Microsoft Exchange Online) and 1 more, on December 10, 2024.

resolved Dec 10, 2024, 03:26 PM UTC

We have been advised by Microsoft that the disruption to Microsoft 365 services has now been resolved, and all systems are now operating as normal. Should you still be experiencing issues, please do contact the method IT helpdesk for further assistance.

Started
Dec 10, 2024, 01:46 PM UTC
Resolved
Dec 10, 2024, 03:26 PM UTC
Duration
1h 39m
Detected by Pingoru
Dec 10, 2024, 01:46 PM UTC

Affected components

Microsoft 365Microsoft 365 (Microsoft 365 — Microsoft Exchange Online)Microsoft 365 (Microsoft 365 — Microsoft SharePoint Online)Microsoft 365 (Microsoft 365 — Microsoft Teams)Microsoft 365 (Microsoft 365 — Microsoft OneDrive)Microsoft 365 (Microsoft 365 — 365 Authentication Services)

Update timeline

  1. investigating Dec 10, 2024, 01:46 PM UTC

    We have been advised of potential service disruption to Microsoft 365 services: Some users may be unable to access apps in Microsoft 365 for the web The incident is currently being investigated by Microsoft engineers, and further updates will be posted as soon as they are available.

  2. resolved Dec 10, 2024, 03:26 PM UTC

    We have been advised by Microsoft that the disruption to Microsoft 365 services has now been resolved, and all systems are now operating as normal. Should you still be experiencing issues, please do contact the method IT helpdesk for further assistance.

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