Resolved after 4 days 4 hours, affecting Voice Services and Voice Services (Voice Services — Mobile), on June 25, 2025.
Three Network have advised that Voice and SMS services are at "nearly-normal" levels. We are still receiving reports of issues, and will continue to monitor until full service has resumed.
Affected components
Update timeline
- identified Jun 25, 2025, 04:13 PM UTC
Three have advised that there is an ongoing issue on the Three network stopping users being able to make phone calls or use other voice services. Data services, such as 4G and 5G are operational. Three is working on the issue and will provide an update shortly.
- monitoring Jun 26, 2025, 08:23 AM UTC
Three Network have advised that Voice and SMS services are at "nearly-normal" levels. We are still receiving reports of issues, and will continue to monitor until full service has resumed.
- resolved Jun 29, 2025, 08:21 PM UTC
Three have advised all Voice and SMS services are now back to normal service.
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